Agape Connect Privacy Policy

Effective date: April 11, 2026

Agape Connect is a church communication and community app for Agape Family Outreach Church. This Privacy Policy explains how information is collected, used, stored, and shared when people use the Agape Connect mobile app and related services.

This policy applies to the Agape Connect app and related church communication features. It does not replace any separate privacy policy that may apply to other websites or services.

Who This Policy Applies To

This policy applies to people who use Agape Connect, including church members, ministry leaders, group leaders, administrators, and invited users.

Information We Collect

Agape Connect may collect and store the following categories of information:

1. Account and sign-in information

• Name
• Email address
• Authentication method, such as email/password or Google sign-in
• User ID and role information used to control access inside the app

2. Profile information

• First name and last name
• Profile photo, if provided
• Phone number
• Birthdate
• Address
• Optional family or special birthday information, if entered by the user

3. Church, ministry, and communication information

• Ministry memberships, approvals, and leadership assignments
• Group memberships and chat participation
• Direct messages and group messages
• Message reactions and reply references
• Announcements and related images
• Files, images, and other attachments uploaded through the app

4. Device, app, and notification information

• Push notification tokens
• Device or installation identifiers used to deliver notifications
• Notification preference settings
• Limited technical information needed to operate and secure the app

5. Information submitted to administrators

Church leaders and authorized administrators may view or manage certain information needed to operate the church community inside the app, including account status, ministry requests, group access, and member records.

How We Use Information

Agape Connect may use information to:

• Create and manage user accounts
• Let members sign in and access church features
• Display member profiles and profile photos where needed in the app
• Deliver direct messages, group messages, announcements, and ministry updates
• Upload and display files, images, logos, and other content shared through the app
• Send push notifications and in-app alerts
• Review and manage ministry requests, approvals, roles, and permissions
• Maintain app security, performance, moderation, and fraud prevention
• Respond to support requests and service issues
• Comply with legal obligations or protect the safety of users and the church community

How Information May Be Shared

Agape Connect does not sell personal information.

Information may be shared in the following limited ways:

• With church leaders, administrators, or authorized volunteers who need access to operate the app and support ministry activities
• With other members inside the app when the information is part of normal app functionality, such as profile display, group participation, messages, announcements, or attachments
• With service providers and infrastructure partners that help operate the app, such as authentication, database, file storage, cloud functions, and notification services
• If required by law, legal process, or to protect the rights, safety, and security of the church, users, or the public

Third-Party Services

Agape Connect uses third-party services to operate app features. These may include services for authentication, cloud database storage, file storage, app hosting infrastructure, and push notifications. These providers may process information on behalf of the app as needed to support service delivery.

Examples may include Google Firebase services, Google Play services, and operating system notification services used by Android or other supported platforms.

Data Storage and Retention

Information is stored only as long as reasonably necessary to operate the app, support church communication, maintain records, resolve disputes, enforce policies, or comply with legal obligations.

Retention periods may vary depending on the type of information:

• Account and profile information may be retained while an account is active
• Messages, announcements, attachments, and group records may be retained as part of ongoing church communication history
• Push notification tokens and related device records may be updated or removed when no longer needed

Account Removal and Deletion Requests

Agape Connect users can delete their account directly inside the app from Profile > Delete Account by typing DELETE in the confirmation box and tapping Delete My Account to confirm the warning. Users may also review deletion instructions on the web at agape-connect-account-deletion.html.

If a user cannot access the app and still wants the account removed, they may contact church leadership or email info@elroidigital.org.

When an account deletion request is approved and processed, account and profile records may be removed from authentication and core user collections. Some information may still be retained where reasonably necessary, including church communication records, shared messages, attachments, announcements, legal obligations, security needs, backup systems, or records that affect other users.

User Choices

Users may be able to:

• Review and update parts of their profile inside the app
• Change certain notification settings
• Delete their account from the Profile section inside the app
• Choose whether to upload profile photos, attachments, or optional profile information
• Request help, correction, removal, or account deletion by contacting church leadership or the contact email listed below

Security

Reasonable administrative, technical, and organizational steps are taken to protect information used by Agape Connect. However, no system can guarantee absolute security.

Users should help protect their information by using strong passwords, protecting their devices, and reporting suspected unauthorized access promptly.

Children's Privacy

Agape Connect is intended for church community use by authorized members and invited users. It is not designed as a general-public children's app. If you believe information has been submitted inappropriately, please contact us so it can be reviewed.

Changes to This Policy

This Privacy Policy may be updated from time to time as the app changes, new features are added, or legal and operational requirements evolve. The effective date at the top of this page will be updated when changes are made.

Contact

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact:

El Roi Digital Ministries
info@elroidigital.org
support@elroidigital.org
(361) 230-6310
P.O. Box 38, Palacios, TX 77465